HaloPSA Consulting for MSPs
Get HaloPSA working the way your MSP does.
Metrik7 helps MSPs implement, migrate to and get more out of HaloPSA. Our consultants have built and run MSPs, so we configure Halo around how your service desk, billing and projects actually work, then stay on to keep it running well.
- Built by former MSP operators
- HaloPSA implementation partner
- 100% US-based team
Platforms we implement and support
Sound Familiar?
Most PSA problems come down to three things
We’ve seen it from the inside. The same issues show up whether you have three techs or thirty.
The service desk runs on workarounds
Ticket types, SLAs and dispatch rules that made sense at three techs fall apart at ten. Work gets tracked in email and memory.
Margins leak quietly
Unbilled time, agreements that don’t match what you deliver, and invoices that take days to reconcile.
Nobody owns the PSA
Halo gets set up once, then drifts as the business changes. Without an admin, small issues pile up until the team stops trusting it.
Metrik7 fixes all three, then keeps your Halo instance healthy as you grow.
What We Do
Everything you need to get the most from HaloPSA
HaloPSA Implementation
PSA
Plan, configure and launch HaloPSA around how your MSP works, from ticketing and contracts to billing and projects.
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Process Design
OPERATIONS
Documented, repeatable workflows for intake, dispatch, onboarding and billing, built into your tools.
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RMM Implementation
RMM
Standard policies, useful alerting and automation your techs trust, connected to your PSA.
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Halo ProAdmin
ADMIN
A dedicated Halo administrator and weekly strategy session, so your instance keeps improving.
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PSA ProSupport
SUPPORT
Dedicated, US-based Halo support for MSPs already on the platform.
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HaloPSA Licensing
LICENSING
Monthly or annual Halo licenses with no minimum users and support included.
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Why Metrik7
Consultants who have actually run an MSP.
We have founded, built, worked in and sold MSPs. We’ve sat in the dispatcher’s chair, chased unbilled time and wondered where the next client would come from.
That experience shapes everything we build. No generic frameworks, no slide decks that sit on a shelf. Just working systems and a team that knows how to use them.
- Advice grounded in real MSP operations
- Hands-on configuration and execution
- Clear scope and published pricing
- Support that stays after launch
The Metrik7 Method
A method built for MSPs
STEP 01
Assess
We review your tools, processes and numbers to find what’s holding you back.
STEP 02
Design
We map the target state: workflows, configuration, billing and integrations, documented before we build.
STEP 03
Build
We configure, migrate and test alongside your team, then train them so it sticks.
STEP 04
Grow
We measure, adjust and keep improving with ongoing support and administration.
Who We Help
Wherever you are, we’ve been there
Startup MSPs
1 TO 5 TECHS
Set up the right PSA and processes before bad habits set in. Start scaling on a solid foundation.
Growing MSPs
5 TO 20 TECHS
Standardize delivery, fix billing leaks and get reporting you can trust.
Established MSPs
20+ TECHS
Migrate platforms, tighten margins and prepare for acquisition or expansion.
Transparent Pricing
Published prices. No surprise invoices.
Most consultants make you get on a call to find out what anything costs. We put it on the page.
HALOPSA ONBOARDING
From $4,000One-time, 16 to 40 hours
HALO PROADMIN
$2,000/moYour outsourced Halo admin
HALOPSA LICENSES
From $95/userNo minimum users
FAQ
Common questions
Have a question we didn’t cover? We’re happy to talk it through.
Who do you work with?
Managed service providers only, from owner-operators setting up their first PSA to established MSPs cleaning up years of workarounds or preparing to scale.
Do you only work with HaloPSA?
HaloPSA is our specialty and we’re a licensing partner, but we’ve used most of the major PSA and RMM platforms and can help you choose and implement the right one.
Can you help us migrate from another PSA?
Yes. We plan the migration, move the data that matters, rebuild your workflows in Halo and train your team before cutover.
Is the first call really free?
Yes. We’ll talk through where you are and what you want to fix, and tell you honestly whether we’re the right fit.
Free Consultation
Let’s build a better MSP
Whether you’re choosing a PSA, migrating to Halo or cleaning up an instance that grew out of control, we’ll help you work out the right next step. No pressure, no pitch deck.
- No strings attached
- Honest advice, even if we’re not the right fit
- Midland, Michigan · team across the US